Contact the 30betcasino.org.uk editorial team
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We do not hold your 30bet account, your balance or your personal details. If your message is about your own account rather than our content, the next section tells you where that goes instead.
Questions about your 30bet account
Account matters sit with 30bet's own support team, not with us. Their channels cover registration, deposits and withdrawals, bonus terms, identity verification and technical faults on the casino, live casino or sportsbook. 30bet offers e-mail, live chat and telephone support around the clock, so a stuck withdrawal or a verification query does not have to wait for office hours.
Before you write in, have a few things ready: the email address tied to your account, roughly when the problem happened, and any reference number shown on screen for the deposit, withdrawal or bonus in question. A support agent who gets those details in the first message can usually give a useful answer in the first reply, rather than a second round of questions.
- Account email and date of birth used at registration
- The approximate time and date of the issue
- Any transaction or ticket reference shown in your account
- The payment method involved, if the query concerns a deposit or withdrawal
- Screenshots of any error message, where relevant
Getting help with gambling
If your reason for writing is really about how much you're playing or spending rather than a technical issue, that's worth naming directly. GamCare runs the free, 24/7 National Gambling Helpline on 0808 8020 133, and BeGambleAware offers confidential support and information for anyone worried about their own play or someone else's. Both are independent of 30bet and of this site.
This site is for players aged 18 and over (18+) only. If gambling has stopped feeling like entertainment, free and confidential help is available at BeGambleAware.org.